{"id":115,"date":"2021-09-10T07:48:27","date_gmt":"2021-09-10T07:48:27","guid":{"rendered":"https:\/\/alenijewellery.com\/?page_id=115"},"modified":"2024-08-20T17:10:08","modified_gmt":"2024-08-20T17:10:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/alenijewellery.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"115\" class=\"elementor elementor-115\">\n\t\t\t\t<div class=\"gap- elementor-element elementor-element-4b5546c nt-section section-padding e-flex e-con-boxed e-con e-parent\" data-id=\"4b5546c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5807941 goldsmith-transform transform-type-translate elementor-widget elementor-widget-heading\" data-id=\"5807941\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57a109b goldsmith-transform transform-type-translate elementor-widget elementor-widget-heading\" data-id=\"57a109b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Cardigan helvetica sriracha, portland celiac truffaut woke <\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"gap- elementor-element elementor-element-86d6064 nt-section section-padding e-flex e-con-boxed e-con e-parent\" data-id=\"86d6064\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"gap- elementor-element elementor-element-50c0fad e-con-full e-flex e-con e-child\" data-id=\"50c0fad\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7aed18 elementor-widget elementor-widget-goldsmith-woo-banner\" data-id=\"d7aed18\" data-element_type=\"widget\" data-widget_type=\"goldsmith-woo-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"goldsmith-woo-banner-wrapper banner-style-card\"><a class=\"goldsmith-banner-link\" href=\"https:\/\/alenijewellery.com\/index.php\/category\/necklase\/\"><\/a><div class=\"goldsmith-banner-image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/alenijewellery.com\/wp-content\/uploads\/2024\/08\/image_500x500-450x450.webp\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"\" \/><\/div><div class=\"goldsmith-banner-content\"><div class=\"goldsmith-banner-content-top\"><h6 class=\"goldsmith-banner-title banner-content-item\">Free Shipping On Over $ 50<\/h6><\/div><div class=\"goldsmith-banner-content-center\"><\/div><div class=\"goldsmith-banner-content-bottom\"><\/div><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf27061 elementor-widget elementor-widget-goldsmith-woo-banner\" data-id=\"cf27061\" data-element_type=\"widget\" data-widget_type=\"goldsmith-woo-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"goldsmith-woo-banner-wrapper banner-style-card\"><a class=\"goldsmith-banner-link\" href=\"https:\/\/alenijewellery.com\/index.php\/category\/news\/\"><\/a><div class=\"goldsmith-banner-image\"><img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/alenijewellery.com\/wp-content\/uploads\/2024\/08\/image_2_500x500-450x450.webp\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"\" \/><\/div><div class=\"goldsmith-banner-content\"><div class=\"goldsmith-banner-content-top\"><h6 class=\"goldsmith-banner-title banner-content-item\">October Campaign<\/h6><\/div><div class=\"goldsmith-banner-content-center\"><\/div><div class=\"goldsmith-banner-content-bottom\"><\/div><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"gap- elementor-element elementor-element-d4d42c4 e-con-full e-flex e-con e-child\" data-id=\"d4d42c4\" data-element_type=\"container\">\n\t\t<div class=\"gap- elementor-element elementor-element-708902f e-con-full e-flex e-con e-child\" data-id=\"708902f\" data-element_type=\"container\">\n\t\t<div class=\"gap- elementor-element elementor-element-fce367b e-con-full e-flex e-con e-child\" data-id=\"fce367b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc7eb8a goldsmith-transform transform-type-translate elementor-widget elementor-widget-heading\" data-id=\"dc7eb8a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Refund<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f23677 elementor-widget elementor-widget-accordion\" data-id=\"9f23677\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1661\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1661\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">RETURNS<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1661\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1661\"><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_KKYQAi\" aria-expanded=\"true\"><span class=\"acc-title\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Return start and end dates<\/span><\/span><\/span><\/span><\/span><\/button><\/p><div id=\"FAQ-content-question_KKYQAi\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">To initiate a return you must contact our Customer Service team within 15 days of the delivery date. Stienhardt &amp; Stones allows 2 (twice) returns per household per year to prevent abuse of our system. Customers who order multiple items and choose to return them may only return 2 of the items.\u00a0<\/span><\/span><\/span><\/span><\/p><\/div><\/div><div id=\"FAQ-content-question_KKYQAi\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_aTM8iE\" aria-expanded=\"true\"><span class=\"acc-title\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Return Shipping Deadline<\/span><\/span><\/span><\/span><\/span><\/button><\/p><div id=\"FAQ-content-question_aTM8iE\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Returned merchandise must be shipped via UPS and must be received and scanned by UPS no later than 15 days after the delivery date. The return period begins when the package is signed for and ends on the 15th day.<\/span><\/span><\/span><\/span><\/p><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_bmFACR\" aria-expanded=\"true\"><span class=\"acc-title\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Restocking Fee<\/span><\/span><\/span><\/span><\/span><\/button><\/p><div id=\"FAQ-content-question_bmFACR\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">If the returned merchandise is not delivered and scanned by UPS by the end of the 15th day after the delivery date, a restocking fee of 50% of the original purchase price will be charged. Merchandise must be returned in original, unused and undamaged condition including all original packaging, accessories and documentation. Merchandise must be packaged in a safe and secure manner to prevent damage or loss during shipping. Certificates that are not returned will be subject to a replacement fee of $150.00.<\/span><\/span><\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1662\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1662\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Custom Settings<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1662\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1662\"><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_TUqWki\" aria-expanded=\"true\"><span class=\"acc-title\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Custom Rings\/Mountings<\/span><\/span><\/span><\/span><\/span><\/button><\/p><div id=\"FAQ-content-question_TUqWki\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Please note that items with custom inlays or personalisation are considered unique and tailored specifically to your preferences. Due to the personalised nature of these items, a 50% restocking fee will apply if returned. Once the CAD drawing is approved, the customer agrees to the inlay design. Any changes to the design after casting and setting will incur additional charges.<\/span><\/span><\/span><\/span><\/p><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_b3k9pY\" aria-expanded=\"true\"><span class=\"acc-title\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Return shipping costs<\/span><\/span><\/span><\/span><\/span><\/button><\/p><div id=\"FAQ-content-question_b3k9pY\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Customers will receive a prepaid return label for returned merchandise.<\/span><\/span><\/span><\/span><\/p><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_6aaKgj\" aria-expanded=\"true\"><span class=\"acc-title\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Refund Process<\/span><\/span><\/span><\/span><\/span><\/button><\/p><div id=\"FAQ-content-question_6aaKgj\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Once we have received and inspected the returned merchandise, we will process your refund within 5 business days. Refunds will be made to the original payment method used for purchase.<\/span><\/span><\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1663\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1663\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Exclusions<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1663\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1663\"><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_cQx4he\" aria-expanded=\"true\"><span class=\"acc-title\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Exclusions<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/button><\/p><div id=\"FAQ-content-question_cQx4he\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">The following products are not eligible for return:<\/span><\/span><\/span><\/span><\/p><ul><li><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Custom Jewelry Orders\u00a0<\/span><\/span><\/span><\/span><\/li><li><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Custom Cut Diamonds<\/span><\/span><\/span><\/span><\/li><li><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Items marked as &#8220;Final Sale&#8221; or &#8220;Non-Returnable&#8221;.<\/span><\/span><\/span><\/span><\/li><\/ul><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_iDtXia\" aria-expanded=\"true\"><span class=\"acc-title\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Damaged or defective items<\/span><\/span><\/span><\/span><\/span><\/button><\/p><div id=\"FAQ-content-question_iDtXia\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">If you receive a damaged or defective item, please contact our customer service team for assistance within 15 days of the delivery date.<\/span><\/span><\/span><\/span><\/p><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_zKUaTR\" aria-expanded=\"true\"><span class=\"acc-title\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">International Returns<\/span><\/span><\/span><\/span><\/span><\/button><\/p><div id=\"FAQ-content-question_zKUaTR\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">We accept returns on intended orders, but shipping costs will be deducted from your refund (approximately $55). We also will not refund any customs duties paid on delivery, nor will we refund the cost of shipping the gemstones back to the United States.<\/span><\/span><\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"RETURNS\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_KKYQAi\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Return start and end dates<\\\/span><\\\/span><\\\/span><\\\/span><\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_KKYQAi\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">To initiate a return you must contact our Customer Service team within 15 days of the delivery date. Stienhardt &amp; Stones allows 2 (twice) returns per household per year to prevent abuse of our system. Customers who order multiple items and choose to return them may only return 2 of the items.\\u00a0<\\\/span><\\\/span><\\\/span><\\\/span><\\\/p><\\\/div><\\\/div><div id=\\\"FAQ-content-question_KKYQAi\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_aTM8iE\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Return Shipping Deadline<\\\/span><\\\/span><\\\/span><\\\/span><\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_aTM8iE\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Returned merchandise must be shipped via UPS and must be received and scanned by UPS no later than 15 days after the delivery date. The return period begins when the package is signed for and ends on the 15th day.<\\\/span><\\\/span><\\\/span><\\\/span><\\\/p><p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_bmFACR\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Restocking Fee<\\\/span><\\\/span><\\\/span><\\\/span><\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_bmFACR\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">If the returned merchandise is not delivered and scanned by UPS by the end of the 15th day after the delivery date, a restocking fee of 50% of the original purchase price will be charged. Merchandise must be returned in original, unused and undamaged condition including all original packaging, accessories and documentation. Merchandise must be packaged in a safe and secure manner to prevent damage or loss during shipping. Certificates that are not returned will be subject to a replacement fee of $150.00.<\\\/span><\\\/span><\\\/span><\\\/span><\\\/p><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"Custom Settings\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_TUqWki\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Custom Rings\\\/Mountings<\\\/span><\\\/span><\\\/span><\\\/span><\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_TUqWki\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Please note that items with custom inlays or personalisation are considered unique and tailored specifically to your preferences. Due to the personalised nature of these items, a 50% restocking fee will apply if returned. Once the CAD drawing is approved, the customer agrees to the inlay design. Any changes to the design after casting and setting will incur additional charges.<\\\/span><\\\/span><\\\/span><\\\/span><\\\/p><p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_b3k9pY\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Return shipping costs<\\\/span><\\\/span><\\\/span><\\\/span><\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_b3k9pY\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Customers will receive a prepaid return label for returned merchandise.<\\\/span><\\\/span><\\\/span><\\\/span><\\\/p><p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_6aaKgj\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Refund Process<\\\/span><\\\/span><\\\/span><\\\/span><\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_6aaKgj\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Once we have received and inspected the returned merchandise, we will process your refund within 5 business days. Refunds will be made to the original payment method used for purchase.<\\\/span><\\\/span><\\\/span><\\\/span><\\\/p><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"Exclusions\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_cQx4he\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Exclusions<\\\/span><\\\/span><\\\/span><\\\/span><\\\/span><\\\/span><\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_cQx4he\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">The following products are not eligible for return:<\\\/span><\\\/span><\\\/span><\\\/span><\\\/p><ul><li><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Custom Jewelry Orders\\u00a0<\\\/span><\\\/span><\\\/span><\\\/span><\\\/li><li><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Custom Cut Diamonds<\\\/span><\\\/span><\\\/span><\\\/span><\\\/li><li><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Items marked as &#8220;Final Sale&#8221; or &#8220;Non-Returnable&#8221;.<\\\/span><\\\/span><\\\/span><\\\/span><\\\/li><\\\/ul><p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_iDtXia\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Damaged or defective items<\\\/span><\\\/span><\\\/span><\\\/span><\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_iDtXia\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">If you receive a damaged or defective item, please contact our customer service team for assistance within 15 days of the delivery date.<\\\/span><\\\/span><\\\/span><\\\/span><\\\/p><p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_zKUaTR\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">International Returns<\\\/span><\\\/span><\\\/span><\\\/span><\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_zKUaTR\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">We accept returns on intended orders, but shipping costs will be deducted from your refund (approximately $55). We also will not refund any customs duties paid on delivery, nor will we refund the cost of shipping the gemstones back to the United States.<\\\/span><\\\/span><\\\/span><\\\/span><\\\/p><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"gap- elementor-element elementor-element-83e934a e-con-full e-flex e-con e-child\" data-id=\"83e934a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4892666 goldsmith-transform transform-type-translate elementor-widget elementor-widget-heading\" data-id=\"4892666\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">INSURED SHIPPING<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65f3a75 elementor-widget elementor-widget-accordion\" data-id=\"65f3a75\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1061\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1061\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">1<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1061\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1061\"><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_44Vh9B\" aria-expanded=\"true\"><span class=\"acc-title\">Are shipments from Stienhardt &amp; Stones insured?<\/span><\/button><\/p><div id=\"FAQ-content-question_44Vh9B\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p>Yes! All of our shipments are insured and shipped using UPS.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1062\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1062\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">2<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1062\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1062\"><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_AyanAi\" aria-expanded=\"true\"><span class=\"acc-title\">What shipping company do you use?<\/span><\/button><\/p><div id=\"FAQ-content-question_AyanAi\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p><strong>US Orders Over $1000<\/strong><br \/>Shipping Method: UPS Second Day Air<br \/>Signature Required: Yes<br \/>Tracking: Notifications provided when the order ships and when it&#8217;s out for delivery.<br \/>Delivery Attempts: If missed, redelivery will occur the next day, except on Fridays (redelivery on Monday).<\/p><p><br \/><strong>US Orders Under $1000<\/strong><br \/>Shipping Method: UPS Ground<br \/>Signature Required: Yes<br \/>Tracking: Notifications provided when the order ships and when it&#8217;s out for delivery.<br \/>Delivery Attempts: If missed, redelivery will occur the next day, except on Fridays (redelivery on Monday).<\/p><p><br \/><strong>International Orders<\/strong><br \/>Shipping Method: UPS Worldwide Express<br \/>Delivery Time: Typically 3-5 business days, including customs clearance.<br \/>Customs Duties: UPS will contact you via phone or email to pay duties upon arrival in customs. Updated ETA provided after payment.<br \/>Signature Required: Yes<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1063\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1063\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">3<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1063\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1063\"><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_FnTcHC\" aria-expanded=\"true\"><span class=\"acc-title\">I won&#8217;t be home to sign for shipping, can it be held at a UPS location?<\/span><\/button><\/p><div id=\"FAQ-content-question_FnTcHC\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p>Yes, we can hold you package at a UPS customer care facility located closest to you!<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"1\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_44Vh9B\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\">Are shipments from Stienhardt &amp; Stones insured?<\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_44Vh9B\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p>Yes! All of our shipments are insured and shipped using UPS.<\\\/p><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"2\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_AyanAi\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\">What shipping company do you use?<\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_AyanAi\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p><strong>US Orders Over $1000<\\\/strong><br \\\/>Shipping Method: UPS Second Day Air<br \\\/>Signature Required: Yes<br \\\/>Tracking: Notifications provided when the order ships and when it&#8217;s out for delivery.<br \\\/>Delivery Attempts: If missed, redelivery will occur the next day, except on Fridays (redelivery on Monday).<\\\/p><p><br \\\/><strong>US Orders Under $1000<\\\/strong><br \\\/>Shipping Method: UPS Ground<br \\\/>Signature Required: Yes<br \\\/>Tracking: Notifications provided when the order ships and when it&#8217;s out for delivery.<br \\\/>Delivery Attempts: If missed, redelivery will occur the next day, except on Fridays (redelivery on Monday).<\\\/p><p><br \\\/><strong>International Orders<\\\/strong><br \\\/>Shipping Method: UPS Worldwide Express<br \\\/>Delivery Time: Typically 3-5 business days, including customs clearance.<br \\\/>Customs Duties: UPS will contact you via phone or email to pay duties upon arrival in customs. Updated ETA provided after payment.<br \\\/>Signature Required: Yes<\\\/p><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"3\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_FnTcHC\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\">I won&#8217;t be home to sign for shipping, can it be held at a UPS location?<\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_FnTcHC\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p>Yes, we can hold you package at a UPS customer care facility located closest to you!<\\\/p><\\\/div><\\\/div>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"gap- elementor-element elementor-element-0221680 e-con-full e-flex e-con e-child\" data-id=\"0221680\" data-element_type=\"container\">\n\t\t<div class=\"gap- elementor-element elementor-element-1e41463 e-con-full e-flex e-con e-child\" data-id=\"1e41463\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a79c9f7 goldsmith-transform transform-type-translate elementor-widget elementor-widget-heading\" data-id=\"a79c9f7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Service and After-Sales<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5ad3af elementor-widget elementor-widget-accordion\" data-id=\"c5ad3af\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2071\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2071\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">CRAFTING<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2071\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2071\"><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_J4dtji\" aria-expanded=\"true\"><span class=\"acc-title\"><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">What is your warranty?<\/span><\/span><\/span><\/button><\/p><div id=\"FAQ-content-question_J4dtji\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">At Stienhardt &amp; Stones we have made it our priority to provide high-quality jewelry and lab-grown diamonds to our customers. We guarantee that all jewelry purchased from our website will be free from manufacturing defects in materials and workmanship at the time of delivery and that the optical properties of the lab grown diamonds will never fade or cloud over time.<\/span><\/span><\/p><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Our diamonds and jewelry are manufactured to the highest standards and use the highest quality materials. Each item is carefully inspected at our factory and our distribution facility prior to shipment.<\/span><\/span><\/p><p><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">We offer a Lifetime Manufacturing Warranty to all of our customers, regardless of the price and type of item. The Lifetime Manufacturing Warranty is effective from the date of purchase only for purchases made at Stienhardt &amp; Stones, and it is non-transferrable.<\/span><\/span><\/p><p>\u00a0<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2072\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2072\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">ENGRAVING<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2072\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2072\"><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_gFaWeP\" aria-expanded=\"true\"><span class=\"acc-title\">How do I arrange a resizing of my ring?<\/span><\/button><\/p><div id=\"FAQ-content-question_gFaWeP\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p>Shoot us an email at lichangxiu839@gmail.com and we can help you with your resizing. The turnaround time for a resize is about 2 weeks!<\/p><p>Return shipping costs $70 and would be invoiced over email. Shipping is 2-Day Priority and fully insured.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2073\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2073\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">DIAMOND ETHICS<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2073\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2073\"><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_mW8jRQ\" aria-expanded=\"true\"><span class=\"acc-title\">How ethical are your products?<\/span><\/button><\/p><div id=\"FAQ-content-question_mW8jRQ\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p>Our diamonds are produced at our overseas location in China and transported to be put into rings and Jewelry in HongKong.<\/p><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_AxNWU3\" aria-expanded=\"true\"><span class=\"acc-title\">ustom ring Inquiries<\/span><\/button><\/p><div id=\"FAQ-content-question_AxNWU3\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p>For custom ring inquiries, reach out to our customer team by navigating to our contact us page.<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"CRAFTING\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_J4dtji\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\"><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">What is your warranty?<\\\/span><\\\/span><\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_J4dtji\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">At Stienhardt &amp; Stones we have made it our priority to provide high-quality jewelry and lab-grown diamonds to our customers. We guarantee that all jewelry purchased from our website will be free from manufacturing defects in materials and workmanship at the time of delivery and that the optical properties of the lab grown diamonds will never fade or cloud over time.<\\\/span><\\\/span><\\\/p><p><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">Our diamonds and jewelry are manufactured to the highest standards and use the highest quality materials. Each item is carefully inspected at our factory and our distribution facility prior to shipment.<\\\/span><\\\/span><\\\/p><p><span style=\\\"vertical-align: inherit;\\\"><span style=\\\"vertical-align: inherit;\\\">We offer a Lifetime Manufacturing Warranty to all of our customers, regardless of the price and type of item. The Lifetime Manufacturing Warranty is effective from the date of purchase only for purchases made at Stienhardt &amp; Stones, and it is non-transferrable.<\\\/span><\\\/span><\\\/p><p>\\u00a0<\\\/p><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"ENGRAVING\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_gFaWeP\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\">How do I arrange a resizing of my ring?<\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_gFaWeP\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p>Shoot us an email at lichangxiu839@gmail.com and we can help you with your resizing. The turnaround time for a resize is about 2 weeks!<\\\/p><p>Return shipping costs $70 and would be invoiced over email. Shipping is 2-Day Priority and fully insured.<\\\/p><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"DIAMOND ETHICS\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_mW8jRQ\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\">How ethical are your products?<\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_mW8jRQ\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p>Our diamonds are produced at our overseas location in China and transported to be put into rings and Jewelry in HongKong.<\\\/p><p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_AxNWU3\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\">ustom ring Inquiries<\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_AxNWU3\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p>For custom ring inquiries, reach out to our customer team by navigating to our contact us page.<\\\/p><\\\/div><\\\/div><\\\/div><\\\/div>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"gap- elementor-element elementor-element-7ad2443 e-con-full e-flex e-con e-child\" data-id=\"7ad2443\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-116c3a8 goldsmith-transform transform-type-translate elementor-widget elementor-widget-heading\" data-id=\"116c3a8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Payment<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94256ff elementor-widget elementor-widget-accordion\" data-id=\"94256ff\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1551\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1551\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Appraisals<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1551\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1551\"><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_wUtd3W\" aria-expanded=\"true\"><span class=\"acc-title\">Do you do appraisals?<\/span><\/button><\/p><div id=\"FAQ-content-question_wUtd3W\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p>Yes, we do appraisals for jewelry made by Stienhardt &amp; Stones.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1552\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1552\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Financing<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1552\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1552\"><p><button class=\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\" type=\"button\" aria-controls=\"FAQ-content-question_4xEVNU\" aria-expanded=\"true\"><span class=\"acc-title\">Financing Options<\/span><\/button><\/p><div id=\"FAQ-content-question_4xEVNU\" class=\"collapsible-content collapsible-content--all acc-content is-open\"><div class=\"collapsible-content__inner collapsible-content__inner--faq rte\"><p>We offer easy to use financing options through Affirm and Klarna,And paypal or stripe.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1553\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1553\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Last<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1553\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1553\"><p>Our aim is to delight you not only with the quality and beauty of our jewelry but also with the care and attention that we put into everything that we craft.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Appraisals\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_wUtd3W\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\">Do you do appraisals?<\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_wUtd3W\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p>Yes, we do appraisals for jewelry made by Stienhardt &amp; Stones.<\\\/p><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"Financing\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><button class=\\\"collapsible-trigger collapsible-trigger--inline collapsible--auto-height text-left faq-icon is-open\\\" type=\\\"button\\\" aria-controls=\\\"FAQ-content-question_4xEVNU\\\" aria-expanded=\\\"true\\\"><span class=\\\"acc-title\\\">Financing Options<\\\/span><\\\/button><\\\/p><div id=\\\"FAQ-content-question_4xEVNU\\\" class=\\\"collapsible-content collapsible-content--all acc-content is-open\\\"><div class=\\\"collapsible-content__inner collapsible-content__inner--faq rte\\\"><p>We offer easy to use financing options through Affirm and Klarna,And paypal or stripe.<\\\/p><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"Last\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Our aim is to delight you not only with the quality and beauty of our jewelry but also with the care and attention that we put into everything that we craft.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"gap- elementor-element elementor-element-27f46c3 e-flex e-con-boxed e-con e-parent\" data-id=\"27f46c3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"gap- elementor-element elementor-element-072260c e-con-full e-flex e-con e-child\" data-id=\"072260c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-399fbc3 elementor-widget elementor-widget-goldsmith-features-item\" data-id=\"399fbc3\" data-element_type=\"widget\" data-widget_type=\"goldsmith-features-item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"goldsmith-features-item\"><div class=\"goldsmith-features-icon icon-simple\"><img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/alenijewellery.com\/wp-content\/uploads\/2022\/12\/033-tag-1-450x450.png\" class=\"f-icon\" alt=\"\" \/><\/div><div class=\"goldsmith-features-content\"><h4 class=\"features-title\">Amazing Value Every Day<\/h4><span class=\"features-desc\">Items prices that fit your budget<\/span><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"gap- elementor-element elementor-element-00ed887 e-con-full e-flex e-con e-child\" data-id=\"00ed887\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-819d08a elementor-widget elementor-widget-goldsmith-features-item\" data-id=\"819d08a\" data-element_type=\"widget\" data-widget_type=\"goldsmith-features-item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"goldsmith-features-item\"><div class=\"goldsmith-features-icon icon-simple\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/alenijewellery.com\/wp-content\/uploads\/2022\/12\/011-best-seller-1-450x450.png\" class=\"f-icon\" alt=\"\" \/><\/div><div class=\"goldsmith-features-content\"><h4 class=\"features-title\">Successful Customer Service<\/h4><span class=\"features-desc\">We work with a focus on 100% customer satisfaction.<\/span><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"gap- elementor-element elementor-element-c0e7a2d e-con-full e-flex e-con e-child\" data-id=\"c0e7a2d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56f9a22 elementor-widget elementor-widget-goldsmith-features-item\" data-id=\"56f9a22\" data-element_type=\"widget\" data-widget_type=\"goldsmith-features-item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"goldsmith-features-item\"><div class=\"goldsmith-features-icon icon-simple\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/alenijewellery.com\/wp-content\/uploads\/2022\/12\/071-credit-card-1-450x450.png\" class=\"f-icon\" alt=\"\" \/><\/div><div class=\"goldsmith-features-content\"><h4 class=\"features-title\">All Payment Methods<\/h4><span class=\"features-desc\">Don't bother with payment details.<\/span><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"gap- elementor-element elementor-element-9d8eb41 e-con-full e-flex e-con e-child\" data-id=\"9d8eb41\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52141b3 elementor-widget elementor-widget-goldsmith-features-item\" data-id=\"52141b3\" data-element_type=\"widget\" data-widget_type=\"goldsmith-features-item.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"goldsmith-features-item\"><div class=\"goldsmith-features-icon icon-simple\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/alenijewellery.com\/wp-content\/uploads\/2022\/12\/016-fast-delivery-1-450x450.png\" class=\"f-icon\" alt=\"\" \/><\/div><div class=\"goldsmith-features-content\"><h4 class=\"features-title\">Completely free shipping<\/h4><span class=\"features-desc\">We'll handle the shipping.<\/span><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Cardigan helvetica sriracha, portland celiac truffaut woke Free Shipping On Over $ 50 October Campaign Refund RETURNS Return start and end dates To initiate a return you must contact our Customer Service team within 15 days of the delivery date. Stienhardt &amp; Stones allows 2 (twice) returns per household per year to prevent abuse&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","om_disable_all_campaigns":false,"footnotes":""},"class_list":{"0":"post-115","1":"page","2":"type-page","3":"status-publish","4":"hentry","5":"nt-post-class","6":"","7":"thumb-none","9":"excerpt-none"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/alenijewellery.com\/index.php\/wp-json\/wp\/v2\/pages\/115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alenijewellery.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alenijewellery.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alenijewellery.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alenijewellery.com\/index.php\/wp-json\/wp\/v2\/comments?post=115"}],"version-history":[{"count":7,"href":"https:\/\/alenijewellery.com\/index.php\/wp-json\/wp\/v2\/pages\/115\/revisions"}],"predecessor-version":[{"id":14675,"href":"https:\/\/alenijewellery.com\/index.php\/wp-json\/wp\/v2\/pages\/115\/revisions\/14675"}],"wp:attachment":[{"href":"https:\/\/alenijewellery.com\/index.php\/wp-json\/wp\/v2\/media?parent=115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}